Kingsway Plaza Harwich

privacy

Kingsway Plaza Privacy Policy

Introduction

This Privacy Policy outlines the practices of Kingsway Plaza and Leonard & Davies Developments Limited ("we", "our" or "the Company") with respect to information collected from users who access our website at www.kingswayplaza.co.uk ("Site") or otherwise share personal information with us (collectively: "Users"). The data controller for our website is Leonard & David Limited, registered company number: 76116699. This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any Personal Information and Non-personal Information you submit to us through our Website.

Here at Kingsway Plaza we take your privacy seriously and will only use your personal information to respond to any questions you may have and to provide the products and services you have requested from us. We may also use your personal and non-personal information for analysis, statistics, and research purposes with the intention to better understand how users navigate and use our site and improve its overall quality. Your personal information will never be shared with third parties for marketing purposes and will not be used by us for marketing purposes without your explicit consent.

User Consent

By continuing to use this website or through the direct submission of Personal Information through our Website, such as through contact forms, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy.

What information do we collect?

We collect two types of information from you:

The first type of information is unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information, which is individually identifiable information, like your name, address, email address, or phone number, as well as other non-public information that is associated with the foregoing. Such information includes:

Device Information: We may collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
When contacting us by email, phone, or through our Sites contact forms you voluntarily provide us with your personal information, and so we may collect name, email address, phone numbers, and any information contained within the email you send us or attached to the email.

The Personal Information we gather from you helps us learn about visitors to the Website, our customers and potential customers. We use this information to provide the Services to you, to better tailor the features, performance and support of our products and services, and to offer you additional information and opportunities. Personal Information and Non-Personal Information may be collected through the following means:

Voluntarily through the completion on contact forms or through contacting us directly by email or phone as described above.
Through the use of cookies stored in your browser when you view or use this website.
Through analytics partners such as Google Analytics.

How is the information used? With whom do we share the information?

We do not rent, sell or share Users’ information with third parties, except as described in this Privacy Policy.

We may use the information for the following:

To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
To notify you about changes or updates to our service
To ensure that content from our site is presented in the most effective manner for you and for your computer.
Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have
For statistical and analytical purposes, intended to improve the Site.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
As part of our efforts to keep our site safe and secure;
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

Hosting and operating our Site;
Providing you with our services, including providing a personalised display of our Site;
Storing and processing such information on our behalf;
Serving you with advertisements and to assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
Providing you with marketing offers and promotional materials related to our Site and services;
Performing research, technical diagnostics or analytics

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

We may also disclose information if we have good reason to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

Use of Cookies and other Tracking Technologies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small text file that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. For further information on cookies, please visit www.allaboutcookies.org.

Kingsway Plaza sets cookies on most pages of our website, all of which are designed to make the overall experience of using the site better allowing us to see how users use our site and respond to this. By continuing to use this website you accept that we use the following cookies:

Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistics Cookies

Statistic cookies help us as website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Our website makes use of Google Analytics as our primary statistics and analysis tool. Google Analytics is a web analytics service used by many organisations. It allows us to recognise the areas of the website that visitors are engaging with, how they are navigating around the site as well as limited anonymous information about audience of the site, including demographic and interest information. This allows us to make decisions about how to construct and structure the content of the website - allowing visitors to find what they're looking for easily.

You may block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Our website also makes use of Google Fonts cookies and API. In order to present our contents correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.

When you use our website, some data, including your IP address, will be transferred to and stored on Google’s servers in the USA. This data is used solely for the purpose of providing the service, and is not associated with other data Google may hold on you. The use of Google Maps API and Google Fonts API, as well as the relevant data transfer and processing is governed by Google Inc.’s data protection policy: http://www.google.com/policies/privacy/.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

How to Manage Cookies

You may set your browser or device to not accept cookies by following the instructions of your device preferences. The above website (www.allaboutcookies.org.) provides information on how to remove cookies from your browser. However, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We use a tool which is based on the Snowplow Analytics technology to collect information about your use of the Site. The tool collects information such as how often users access the Site, which pages they visit when they do so, etc. The tool does not collect any Personal Information and is only used by our Site hosting and operating service provider to improve the Site and services.

Data Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Third-party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, nor to individuals whom we do not employ or manage, including any of the third parties which we may disclose information to as set out in this Privacy Policy.

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorised use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information such as your name, email address, telephone number, etc., ourselves or by using our third-party subcontractors, for the purpose of providing you with promotional materials concerning our services which we believe may interest you. Such material will only be sent with your express consent.

To respect your right to privacy, within such marketing materials we provide you with the means to opt out of receiving further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at sales@kingswayplaza.co.uk.

User Rights

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data we hold about you, including:

Right to confirmation – you have the right to know if we hold personal data that concerns you
Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
Right to erasure – you have the right to have your personal data removed from our systems

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the above rights please contact our Data Protection Officer (“DPO”) using the email provided below:

sales@kingswayplaza.co.uk.

You can find out more about your rights under the GDPR here.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at sales@kingswayplaza.co.uk

Last Modified 25th July 2019

Contact Details

sales@kingswayplaza.co.uk

32-34 Kingsway, Harwich, CO12 3AB, United Kingdom 07735 005597

See our privacy policy here